Shipping Policy
At Health Secrets, we are committed to delivering your health and wellness products to you as quickly, safely, and efficiently as possible. Please read our shipping policy carefully to understand how we handle deliveries across Pakistan.
📍 1. Shipping Locations
We currently ship to all cities and regions across Pakistan, including:
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Major cities (Karachi, Lahore, Islamabad, Rawalpindi, etc.)
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Small towns and remote areas (via trusted courier services)
🚛 2. Delivery Partners
We work with reliable courier companies to ensure safe and fast delivery:
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TCS
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Leopards Courier
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M&P (Muller & Phipps)
⏱ 3. Delivery Time
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Standard Delivery Time: 2 to 5 working days
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Order Processing: Orders are processed within 24 hours of confirmation
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Confirmation Call: A verification call is made before shipping. Orders are shipped only after confirmation.
🗓 Note: Delivery time may vary due to location, weather, holidays, or courier delays.
💰 4. Shipping Charges
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We offer FREE shipping on all orders across Pakistan.
✅ Shipping Cost: Rs. 0/-
There are no hidden charges at checkout.
💵 5. Payment Method
We currently offer:
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Cash on Delivery (COD)
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Bank Transfer / Easypaisa / JazzCash (for prepaid orders – optional)
📦 6. Order Tracking
After your order is confirmed and shipped, you will receive a tracking number via SMS or email so you can track your order in real time.
❗ 7. Delayed or Missed Deliveries
If your order is delayed or not delivered within the expected time, please contact our support team. We’ll coordinate with the courier service to resolve the issue quickly.
🛑 8. Incorrect Address or Failed Delivery
Please make sure your shipping address and contact information are accurate.
If a delivery fails due to incorrect address or customer unavailability, re-delivery may require additional charges.
📞 Need Help?
If you have questions about your order or shipping, please contact us:
📧 Email: HealthSecretsOfficial0@gmail.com
🌐 Website: www.healthsecrets.shop
📱 [+92 3194452330]